Operations Management: Total Quality Management

Total Quality Management:
Choose a large Middle Eastern organization that sells a product or multiple products. In a 4-6 page paper, not including the cover and reference pages, first provide an overview of the company. Then, analyze that company and its products in terms of product and service quality, costs of quality, total quality management, and quality tools. Conduct research on the organization to find out information on the quality measure that the organization uses. Be sure that you use at least two outside sources other than just the textbook. Submit your final paper to the Assignment Dropbox.

I suggest Al-Marai company (https://www.almarai.com).
PFA module lecture and please make sure to use no older than 2013 reference sources.

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